Privacy Policy

Information I collect

I only collect information needed to communicate with you and deliver the services you request.

This may include:

• Your name and contact information
• Messages and details you share through contact forms, inquiry forms, or email
• Booking details when you schedule a conversation
• Audio, video, transcripts, and project materials shared during our work together
• Invoicing and billing details needed to complete a project

How information is collected

Information is collected directly from you when you:

• Submit a contact or inquiry form on this website
• Book a time through my scheduling tool
• Email me directly
• Join a recording session for a project or customer story
• Share project files or materials
• Engage me for video, podcast, course, or customer story production

I do not purchase personal data or collect information from data brokers.

How information is used

Your information is used to:

• Respond to inquiries and manage client relationships
• Produce video, podcast, and course content
• Conduct and edit customer story and testimonial interviews
• Provide strategy and creative direction for content projects
• Deliver finished files, publishing support, and project updates
• Handle invoicing and maintain business records
• Understand general website usage and improve how the site works

Third-party services

I use trusted third-party tools to operate my business and deliver projects. Depending on the project, these may include:

• FormSubmit to process contact and inquiry form submissions
• TidyCal for scheduling conversations
• Riverside for remote recording
• Google Workspace for communication and file management
• Adobe Creative Cloud for editing and production
• Google Analytics to understand general website traffic
• AI-assisted tools for transcription, organization, and content support when appropriate

These providers maintain their own privacy and security policies.

I do not sell, rent, or share your personal information for advertising purposes.

How long I keep it

Contact and inquiry messages are generally kept for up to one year after our last communication, unless a longer period is needed for an active project.

Project files, recordings, and related materials are generally retained for up to six months after project completion, unless we agree otherwise.

Invoices and financial records are kept as required by applicable tax and accounting laws.

Your rights

You may request to:

• Access the information I have about you
• Correct inaccurate information
• Request deletion of your personal data
• Request early deletion of project files or recordings

Some records — such as invoices required for tax or accounting purposes — may need to be kept even after a deletion request.

If you live in a region with additional privacy rights, you may contact me to exercise them. I will respond in good faith.

To make a request, please use the contact information below.

Cookies and analytics

This website uses Google Analytics to understand general traffic patterns, such as which pages are visited and how visitors find the site.

I do not use advertising cookies, retargeting, or aggressive tracking technologies.

You can limit analytics tracking through your browser settings or Google's Analytics opt-out add-on.

Security

I take reasonable steps to protect the information I collect, including using reputable service providers and limiting access to what is needed for each project. No method of transmission or storage is completely secure.

Changes to this policy

I may update this policy from time to time. When I do, I will revise the date at the top of this page. Continued use of the site after an update means you accept the revised policy.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Anna F. Miller
hello@annafmiller.com

You can also reach me through the contact page.